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Process Improvement Programme

Our typical programme is a 2 day workshop designed to fit the clients specific needs.

Course objectives

  • An overview of the steps and processes involved in structured process improvement
  • Benefits of process improvement
  • Historic problems in implementation
  • Key success factors for implementation
  • Case studies
  • Process mapping
  • Kaizen

Course content

  • Appreciate the steps and processes typically used in process improvement
  • Understand the organisational benefits of structured process improvement
  • Set up a process improvement review and initiation process
  • Ask the right questions to assess the integrity of a team’s work
  • Review the documentation associated with process improvement reports